#12 FAQ NovaDrum

1. I’m a beginner. Can I play on it?
Sure! It's a completely intuitive drum. This will suit everyone, even for children. You don't have to know the notes.
Thanks to wide selection of harmonic scales - everyone will be able to choose  an instrument for themselves.
Therapy: 15-20 minutes playing per day will give boost of energy, relieve stress and fatigue, also help to relax.

2. I’m a beginner. Can I play with hands?
Handpan is played with hands for a softer sound, it is easy because it made of thin steel.
Regarding tongue drum - it can be played with hands and sticks both (sticks are included), but for beginners it may take some time to understand the technique of hands playing, this is a special blow, not just a touch. So, for a start you can use sticks and bit by bit move on to playing with hands. With regular practice it will not take you more than a week.

3. What’s difference between Tongue drum and Handpan?
Handpans are made of thin steel (up to 1.3 mm) and have embossed tonal fields with a soft sound. Tongue drum can be made of steel up to 3 mm and has cut tongues, which have a clearer percussion sound.
The advantages of a tongue drum its durability, compactness and price. While a handpan requires careful handling and a bigger budget - it creates a special charm with its sound.

4. Does the colour affect sound?
The sound is affected by many factors, such as geometry of the shells, the mark of steel and even width of the sound zone.
If you like an instrument with a textured coating - of course, micro thickness of coating will add a little "dryness" to drum vibrations  while a clean surface will be more ringing. But this is a very insignificant difference and should not affect your choice. The sound meets our high standards - you can choose the color and style that suits you best. Sound quality comes first.

5. What’s difference between sizes?
Main rule is: The bigger size - the deeper sound. But it has to balance for you as the larger size adds weight. You can choose between 28, 38 or 48cm - All 3 sizes are in stock.
We also sew convenient cases that will allow travel with your instrument easily.
There is no best size - each is good in its own area! Choose the size of instrument that suits best exactly for you.

6. How to choose the scale?
Main rule is: Trust Your Intuition.
We recommend relying on your hearing and feeling when listening to an instrument.
Try to get away from making choices with mind, rely on your heart.
You can find the sound  samples of each scale in the product card.
*Most popular for beginners - Celtic Minor.

7. How fast I will get it? Shipping.
We have been shipping worldwide since 2016 and have gained a lot of experience during this time. Well, usually the delivery takes up to 10 days and the order processing only a couple of days.
The packaging is shockproof and the instrument will not be damaged during shipping - you can be calm about your order.

8. Additional costs? Custom duties and fees.
Usually our customers does not have additional expenses.
We have 2 workshops that are located in Ukraine and Spain, we will select the optimal delivery method based on your location.
If you need more details - please contact us via online chat.

9. How to care for my instrument? Durability.
The tongue drum is definitely durable than handpan, as it is made of thicker steel and has cuts. It is also stronger than most popular musical instruments, as it is made of steel and is easy to care.
But it is still worth remember that it is a musical instrument, we recommend follow 5 simple rules:
1. Do not wet
2. Do not drop
3. Protect from direct sunlight (do not overheat)
4. Control the force when hitting the note
5. Treat like any other musical instrument
It will help your drum live longer!

10. I saw similar but cheaper. What is difference?
Unfortunately, in recent years, there have been many fakes that may look very similar, but this is not it. Real quality requires a careful approach to tuning notes, also expensive material and most importantly - knowledge of the matter from master.
This cannot be conveyed by a picture and often a dishonest “manufacturer” imposes a false sound - be careful when choosing because disappointment from poor quality lasts longer than the joy from a sweet price.

11. Can your drums be called exclusive and craft?
Usually we make up to 50-60 instruments per month, therefore, you get not a mass-product, but a unique instrument created with attention to every detail. This is not just a product, its the result of the masters work. By purchasing such an instrument you support our workshop which works for create unique art and preserve traditions.
Imagine, that your drum is one of only 50 made in a month. Each one has its own energy, attention to sound and detail. It is a piece of art that you add to your life.

12. I want to earn with you. Do you have any cooperation terms?
Yes, we offer 3 types of cooperation with different terms, everyone can earn with us from the first days - it's very simple!
If you like our instruments and want to shared such culture - feel free to write us and find out more details about cooperation.