Shipping policy
In stock — ships within 1–3 business days.
Made to order (pre-order) — handcrafted for you and shipped within 1–2 weeks. Each product page shows whether the selected scale is in stock or made to order.
Worldwide Express shipping:
1. 5–10 days on the way (EU countries).
2. 7–14 days on the way (USA/ Other countries).
3. Each drum is carefully packaged.
4. We control the tracking of each parcel.
*For questions about your order's timing, please contact us.
Please note: All customs duties and import taxes are the responsibility of the customer. We are not liable for any such charges.
We ship Steel Tongue Drums from our workshops in Ukraine, Kyiv and select the best delivery option based on your location.
Handpans are made and shipped from Spain, each Handpan is processed individually, with a production time of 2-3 months.
Payment
International order — online payment through the PayPal service. You can pay by card if you don't have a PayPal account. For payment, after placing the order, you will be redirected to the PayPal service page.
Disclaimer:
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see “WESTERN BID” listed as the payee on your PayPal account and credit card statement.



